I called Comfort Star on a emergency, my AC Fan was not working, the technicians arrived on time of the appointment, they were very professional, they wore shoe covers, and resolved the problem in a timely manner. My AC is working properly since, i signed up for their yearly maintenance plan, and I highly recommend Comfort Star.
– by Eli Magariki –
I met Habib (owner) in 2003 and he stood out among the HVAC technicians that I have worked with in my property management career. I was pleased when he started Comfort Star because he had already proven his integrity and expertise to me. Habib has been my go to HVAC service provider for my homes and business installations, maintenance and repairs.
I’m very happy with the experience I’ve had with Comfort Star. I’m big on timeliness and customer service and Comfort Star provided that. Their technician Edgar was phenomenal. He took what was supposed to be a 30 min inspection as to why the AC wasn’t working and ended up dedicating a 5 hr stay determined not to leave until the AC was pumping. His knowledge and skill sets are top of the line after this was the 4th company to come out and service the issues I’ve been having (not to mention as a first time home owner he clearly explained to me what was happening and where the issue was coming from). Also, it’s not every day the owner of the company comes to sit down with you in your kitchen to walk you through both your short and long term options. I’ll be looking to Comfort Star for my AC needs. Thank you Comfort Star team!
Great Service! Comfort star has replaced two of my evaporator coils on two different HVAC systems at my home. They were prompt and at both times they were very responsive to my calls. My home warranty company was taking its own sweet time in responding to my calls and also taking decision about replacing the evaporator coil. I called Habib, the owner of Comfort Star and they quickly verified the problem and replaced the evaporator coil. They are reasonably priced too and do a very good job. I plan to continue using them in future.
Comfort Star, Inc. replaced all of our duct work, added new vents, installed ventilation in our bathrooms and replaced our thermostat. We had the best experience with them! They did what every great company should do, they showed up on time, conducted themselves in a professional manner, took pride in their work, had highly competitive prices, and most importantly they kept their word. Comfort Star exceeded expectations! The customer service was fantastic. The people performing the work were polite, quiet, performed good work and were clean. We never encountered a problem, but if we had, I’m sure that it would have been handled with the utmost care. Other than the installation, we primarily dealt with the owner of the company, Habib, he definitely went above and beyond. His customer service, communication, and responsiveness were excellent. You can definitely tell that he was an expert in air conditioning, which very important when you are investing thousands of dollars in home repairs and work. Lastly, the price of the work was was very fair. We received a quote from a competitor who was a about a $1,000 higher than Comfort Star.
Responded, diagnosed, and fixed issues same day. Fair pricing and transparent service. Technician walked me through and explained in detail nature of problems and recommended fixes along with the risks with the different routes to take. I will recommend to my neighbors.
We have been with Comfort Star AC for 8 years and they are responsible by responding to the calls and the problems that we have. Habib is one of the best managers that we have dealt with. He is so considerate, understanding, and he will go out of his way to solve the situation. I do recommend Comfort Star AC repair to anybody that asks we for AC because of their knowledge of the situation and wonderful customer service.
We have used Comfort Star for at least 4 years or more, they always have been courteous, and always showed up on time. We always make sure to service our A.C and Heater twice a year, and we have worked with multiple technicians from Comfort Star they always where on time, and did go over and beyond to answer our questions, and were very Polite. This year we had to replace our upstairs air condition system, everything went great, and we are very pleased, and satisfied with everything that has been done. I don’t know how to recommend comfort star enough, Kudos to all Comfort Star Staff.
The service was outstanding and the team of people that install my furnace was very professional. But what I loved the most was their punctuality because I am an very busy man and being on time means the world too, me. Therefore I would strongly recommend this company to anyone and everyone I meet because of their high degree of simply getting the job done in a timely manner. Also explaining to me how everything works and how to ensure you are getting the most usage out of the unit. Mr. Habib, the owner has an impeccable degree of knowledge of his trade which made me very confident that he was the man for the job. Thanks for providing an experience and not a nightmare!